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Assistant General Manager/Front Office Manager

None • Conway, SC, US • published 2026-10-09 21:03:20.081698

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Description

**Job Summary:** The Assistant General Manager (AGM)/Front Office Manager supports the General Manager in overseeing all aspects of hotel operations, ensuring the highest standards of service, guest satisfaction, and operational efficiency. This role involves managing daily activities across multiple departments, leading staff, and working to meet financial and operational goals as well as filling shift shortages when needed. This is an on\-site position that requires extensive on\-site presence and is not authorized for remote work. **Key Responsibilities** 1\. **Operational Leadership** o Assist the General Manager in managing the overall operations of the hotel, including front office, housekeeping, maintenance, food and beverage, and sales. o Ensure that all hotel departments operate efficiently and in accordance with established standards and procedures. o Monitor daily operations to ensure consistency in service quality and guest satisfaction. o Serve as the acting General Manager in the absence of the GM, making critical decisions and resolving issues as they arise. 2\. **Staff Management and Development** o Supervise department heads and staff, providing leadership, guidanc...


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