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Sr Manager - Strategic Planning & Operations

American Express • New York, NY, US • published 2026-11-06 06:59:13.172358

Description

American Express Global Commercial Services (GCS) is the leading payments issuer and partner for businesses of all sizes. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential—delivering world\-class marketing that drives demand and deepens customer engagement across the customer lifecycle. To support GCSM’s continued evolution, we are establishing a Strategic Planning \& Operations function to enable more strategic, focused, and impactful marketing across the enterprise. This team will help shape GCSM’s strategic agenda, drive disciplined prioritization, and enable senior leaders to make informed decisions about where and how Marketing invests. **How will you make an impact in this role?** As Senior Manager, Strategic Planning \& Operations, you will play a critical role in shaping GCSM’s strategic priorities and translating enterprise and business objectives into a focused marketing agenda. You will work across the organization to evaluate opportunities, identify trade\-offs, and develop recommendations that help senior leaders determine where GCSM should focus to drive the greatest customer and business impact. Working close...

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