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Assistant General Manager

Roto-Rooter Plumbing & Water Cleanup • Rockford, IL, US • published 2026-10-10 03:03:07.053830

Description

**Roto\-Rooter**, a premier provider of plumbing and drain cleaning services, is seeking a dynamic and motivated Assistant General Manager to help lead our Rockford, IL team. The ideal candidate will have a proven track record in service management with a strong emphasis on sales. This role requires exceptional leadership skills, a passion for customer service, and the ability to drive sales growth. **Lead the Charge in a Rapidly Growing Market.** **Responsibilities:** * **Leadership:** Oversee and manage daily operations of the service department, ensuring high standards of service and customer satisfaction. * **Sales:** Develop and implement sales strategies to increase revenue and achieve sales targets. * **Team Management:** Recruit, train, and mentor service technicians to enhance their performance and career growth. * **Customer Relations:** Build and maintain strong relationships with customers, addressing their needs and resolving any issues promptly. * **Performance Tracking:** Monitor key performance indicators (KPIs) and prepare regular reports for senior management. * **Compliance:** Ensure all work is performed in compliance with industry standards and company policies...

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