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Mgr-Operations

FedEx Freight • Conley, GA, US • published 2026-09-30 13:58:50.937347

Description

**POSITION OVERVIEW** : Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures **ESSENTIAL FUNCTIONS** : * Lead, educate and develop company employees * Plan daily manpower needs to ensure customers’ freight is delivered and picked\-up timely and damage free * Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight * Monitor dock to ensure proper loading techniques * Evaluate and reconfigure route structures and bids based on local tendencies and characteristics * Conduct safety meetings and facilitate quality groups * Monitor and analyze all opportunities to cut costs and improve efficiencies * Assist customers with rate quotes, claim information and setting appointments * Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc. * Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure * Communicate with Account Manager(s) to en...

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