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CAP Supervisor

McNaughton-McKay Electric Company • Madison Heights, MI, US • published 2026-10-03 09:13:43.179789

Description

**McNaughton\-McKay Electric Company** **Title:** CAP Supervisor **Department:** Sales – Customer Alliance Program (CAP) **Location(s):** Madison Heights **General Summary** Supervises the daily operations of the regional Customer Alliance Program (CAP) team while supporting customer relationships, account management, and continuous process improvement. **Key Responsibilities** * Lead and oversee regional CAP operations and daily team activities. * Supervise, coach, train, and evaluate team members. * Support CAP sales efforts by partnering with Account Managers on customer presentations, pricing, and account implementation. * Manage new CAP account setup and ongoing account maintenance. * Visit customer locations to review inventory performance, identify growth opportunities, and ensure customer satisfaction. * Facilitate CAP meetings and maintain program materials and resources. * Develop, maintain, and improve CAP processes and procedures. * Support regional quality and operational initiatives. **Qualifications** * Associate degree or equivalent combination of education and related experience. * Knowledge of warehouse operations, purchasing, and inventory processes. * Proficienc...

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