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Office Service Representative II

Canon Business Process Services • New York, NY, US • published 2026-10-06 13:34:04.216191

Description

Overview: Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities: ### **CUSTOMER SERVICE** * Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships ### ### **MAIL/PACKAGES/POUCHES** * Receive, sort, and deliver all incoming mail \& packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations * Prepare special outgoing inter\-office pouches sent to client affiliates as scheduled (if applicable) * Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames * Log outgoing and incoming items as required and review for accuracy/completeness ### ### **SUPPLIES/COPYING/FAXING/ADMINISTRATI...

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