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Customer Service Specialist

People's Bank of Commerce • Medford, OR, US • published 2026-10-09 09:03:26.663985

Description

Description: Established in 1998 in Medford, Oregon, People’s Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. Requirements: **General summary:** The Customer Service Specialist I (CSS I) provides front\-line transactional and customer service support while beginning to learn product knowledge to effectively identify customer needs, recommend appropriate solutions and contribute to business growth and development. This role is responsible for accurately processing routine customer account transactions while delivering prompt, courteous, and friendly customer service. The CSS I supports branch efforts through active service conversations, deepening customer relationships through basic bank products, and operates with limited supervision while exercising sound judgment within established policies and pr...

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