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Front Desk/ Night Auditor

Home2 Suites Columbus • Columbus, IN, US • published 2026-10-08 15:04:19.945911

Description

**Overview** Join our dynamic hospitality team as a Front Desk/ Night Auditor, where your energy and enthusiasm will set the tone for an exceptional guest experience. In this vital role, you will serve as the welcoming face of our hotel during evening hours, ensuring smooth operations while providing outstanding customer service. Your multitasking skills and hospitality expertise will help create a warm, inviting environment for all guests arriving or departing at night. This position offers an exciting opportunity to showcase your hotel management skills and guest relations talents in a fast\-paced, lively setting. **Responsibilities** * Greet guests warmly upon arrival, providing a friendly and professional check\-in experience. * Manage multi\-line phone systems with excellent phone etiquette, handling inquiries and reservations efficiently. * Conduct night audits by reconciling daily financial transactions, updating records, and ensuring accuracy in billing processes. * Respond promptly to guest requests, complaints, and inquiries with a positive attitude, resolving issues to ensure guest satisfaction. * Maintain security protocols by monitoring CCTV surveillance, conducting vi...

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