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Account Manager

GDI Services • Minneapolis, MN, US • published 2026-09-25 21:51:46.132003

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Description

GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction. The Assistant Account Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded. **Essential Duties:** * Manage and train the work of the janitorial staff in the building. * Designate shift and area work assignments. * Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer receives closure on all issues and inquiries. * Onboard and set\-up training for all new employees (including hands\-on training; job shadowing; etc.) * Train by example: perform the duties of a janitor while they shadow you. * Manage any empl...


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