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Donor Lifecycle Marketing Manager (Remote)

charity: water • Remote, US • published 2026-10-14 08:32:16.560427

Description

**Main areas of focus:** Donor Retention, Recurring Giving, Upgrades \& Additional Gifts, Multichannel Marketing **Location:** Remote \- U.S. only; Nashville preferred **Eligibility:** At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future. **JOB SUMMARY** --------------- As Donor Lifecycle Marketing Manager, you'll own the donor journey after the first gift and be responsible for growing the lifetime value of charity: water's consumer donor base. You'll spend most of your time designing, launching, and optimizing multichannel lifecycle programs across email, SMS, paid media, and direct mail, including onboarding and welcome journeys, stewardship and impact touchpoints, failed\-payment recovery, upgrade asks, and additional\-gift campaigns. You'll treat retention as both a science and a craft: segmenting donors thoughtfully, testing relentlessly, and making sure every message feels personal and meaningful. This role sits on the Marketing \& Growth team and reports to the Director of Consumer. You'll work closely with the Creative, Partnerships, Social, and RevOps teams to hit retent...

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