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Operations Manager

Family Entertainment Group • Sandusky, OH, US • published 2026-10-08 09:03:35.814686

Description

Description: Family Entertainment Group (FEG) is a recognized industry leader in designing, developing, and operating world\-class family entertainment centers and amusement experiences. FEG partners with top brands and venues to create memorable experiences for families and guests of all ages, providing turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. The Company operates well over 100 family entertainment locations throughout the U.S. POSITION SUMMARY The Operations Manager is responsible for leading the day\-to\-day operations of the location and ensuring a high\-quality experience for both guests and team members. Working closely with the General Manager, this role oversees team performance, guest service, labor, inventory and redemption operations, facility standards, and overall operational execution. The Operations Manager is a hands\-on leader who develops team members, drives accountability, and ensures the location operates safely, efficiently, and profitably. KEY RESPONSIBILITIES Leadership \& Team Development * Lead, coach, and develop team members to maintain high standards of service, performance,...

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