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Client Services Specialist - Men's Residential

SMA Healthcare • Ocala, FL, US • published 2026-10-06 19:33:47.419025

Description

**Top reasons to work for SMA Healthcare:** * Career growth and advancement potential * Great benefits such as: Health, Dental, Vision, Life, \& Disability Insurance * Tuition Reimbursement * Paid Personal Leave and Paid Holidays * 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution) **Essential Job Functions:** * Schedules appointments; collects method or source of payment for services and obtains associated documentation, including insurance cards; assist clients in completion of intake paperwork. * Verifies client's behavioral health benefits with third party payers/insurance companies; checks billing documentation for completeness, accuracy and conformity with clerical requirements. * Processes a variety of department reporting, purchasing, and legal documents. * Updates client or program data in SMA's approved EMR. * Answers, routes, and transfers incoming calls; assists and provides general information to callers; maintains confidentiality of client information; handles threats, substance abuse, suicide and crisis calls. * Performs client financial assessments and establishes client fisca...

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