All jobs → Partner boards

Operations Manager

None • Hyannis, MA, US • published 2026-10-24 08:05:11.131928

Description

**Job Summary** The Operations Manager will assists in managing the execution of all operations in the rooms area departments (e.g. Front Office and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. **Essential Functions** * Manage day to day operations within the rooms division including Front Office and Housekeeping to ensure exceptional guest service. * Work closely with the department managers to meet guest expectations and maximize revenues. * Hold a pre\-shift meeting with staff and ensure guest service opportunities are communicated through the hotel. * Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates. * Work closely with department managers to control labor and productivity. * Monitor departmental, payroll and supply expenses in accordance with budgetary goals. * Supervise the staff and handle associate situations. *...

Get jobs like this daily in Telegram: @careeri_bot