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Director, Commercial Operations (DCO), U.S. HIV - West Region
Merck • North Wales, PA, US • published 2026-10-02 09:58:52.552864
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Job Description **Job Summary:** The Director, Commercial Operations (DCO), U.S. HIV, provides strategic and operational leadership for regional customer teams supporting the U.S. HIV business. The DCO builds and leads a high\-performing field organization, develops regional business plans, allocates resources, and is accountable for business performance and a consistent, customer\-centered experience across priority healthcare professionals and accounts. The role requires a strong understanding of the HIV treatment and care ecosystem, including local market dynamics, access and reimbursement considerations, and the needs of customers serving people living with HIV. In partnership with HIV Marketing, Market Access, Medical Affairs, community\-facing teams, Learning \& Development, and alliance stakeholders, the DCO translates national strategy into compliant regional execution, strengthens launch readiness, and advances the organization’s long\-term commitment to HIV. **People Management:** * Recruits, hires, develops, and retains top talent to build a high\-performing, inclusive, and customer\-centered HIV regional team. * Sets clear individual and team expectations aligned with U...
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