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Customer Service Specialist - Milpitas (Part-Time)

Goodwill of Silicon Valley • Milpitas, CA, US • published 2026-09-29 08:55:30.933649

Description

Summary Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self\-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. The Customer Service Specialist I (CSS I) is an entry\-level retail position responsible for delivering friendly and respectful customer service while learning Goodwill store operations. This role focuses on building foundational skills in customer interactions, merchandising, store cleanliness, and basic cash handling. Job Responsibilities Major Responsibilities: * Provide courteous and professional customer service, greeting customers and responding to inquiries promptly. * Responsible for cash register operation, sales/monetary transactions, opening/closing procedures. * To maintain positive customer and employee relations; reporting any problems/com...

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