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Manager, Marketing Operations

Entergy • New Orleans, LA, US • published 2026-10-01 21:59:21.834509

Description

**PS Job Title:** Manager, Marketing Operations **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** The Manager of Marketing Operations leads a team of marketing analysts and Salesforce Marketing Cloud engineers responsible for the tactical execution of customer communication strategies developed primarily by the Marketing Strategy group. This role serves as the critical bridge between strategy and execution, ensuring that campaigns, programs, and regulatory communications are delivered accurately, on time, and at scale across utility service territories. The Manager oversees the day\-to\-day operations of the marketing technology stack, drives continuous process improvement, and fosters a high\-performing team culture focused on quality, accountability, and customer impact. **Job Duties/Responsibilities** **Team Leadership \& Development** * Directly manage a team of marketing analysts and Salesforce Marketing Cloud engineers, providing coaching, performance management, and professional development support * Set clear team priorities, workload balance, and delivery expectations in alignment with Marketing Strategy group objectives * F...

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