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Customer Service Specialist I

Aon • TX, US • published 2026-09-30 07:58:48.891006

Description

Posting Description: **Aon is looking for a Customer Service Specialist** This will be a hybrid role with the flexibility to work both virtually and from our Dallas, TX office (you will be expected to work from our Dallas, TX office at least once a quarter). **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, and we are passionate about helping our colleagues and clients succeed. **What the day will look like:** * Handle inbound and some outbound telephone calls to assist members and providers. Call types vary from client to client so flexibility and the ability to multi\-task is required. * Document all calls, changes, and any problems that may arise in our databases. Follow up with clients on needed resolutions. **Skills and experience that will lead to success:** * Prior call center experience * Must be at least 18 years of age * Ability to work afternoons, weekends, and evenings * Excellent verbal and interpersonal skills * Computer (Microsoft Word, Excel, and Outlook) experience * Copier/Fax machine experience * Tele...

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