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Resource Coordinator

Terracon Consultants Inc • Greensboro, NC, US • published 2026-10-09 21:03:20.064269

Description

General Responsibilities: Determines the safest, most efficient way to dispatch employees and/or equipment to project sites. Receives and manages incoming service requests (internal and external) to dispatch appropriately trained staff for the assignment. Dispatchers multitask with strong communication skills, maintaining efficient operations while ensuring that resources are scheduled when requested and directed where they are most needed. Essential Roles and Responsibilities: * Answer and manage incoming calls and dispatch employees with appropriate skills or certifications to precise locations at necessary times. * Skilled at prioritizing projects and managing logistics (equipment, internal logistics) according to urgency and importance, utilizing negotiation skills when conflicts arise. * Relay information and instruction to employees, their managers, labs and other project stakeholders (internal employees, client, contractors, etc.) as appropriate. * As the hub for the department or office, maintain communication with field units to coordinate and prioritize schedules day\-to\-day. * Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep t...

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