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Project Manager (Non-Technical)

Washington Metropolitan Area Transit Authority • Washington, DC, US • published 2026-10-01 21:59:21.835498

Description

**Project Manager (Non\-Technical) Marketing Statement:** **Metro is reinventing the customer experience through modern digital products, smarter fare solutions, and customer\-focused technology. As our Project Manager (Non\-Technical), you will deliver strategic projects that improve how customers plan trips, manage accounts, access service information, and pay for transit. Partnering with teams across the Authority, you will help deliver major initiatives from mobile apps and web modernization, to digital fare products and other technology\-enabled customer experiences that impact millions of customer interactions each year. If you thrive in complex environments, enjoy bringing teams together to solve challenging problems, and are passionate about improving the customer experience through technology, we'd love to hear from you.** **Job Description:** The Project Manager (Non\-Technical) conducts research and gathers data from various sources in response to inquiries from internal and external entities and keeps department leadership appraised on matters that may have an impact on the delivery of the department's mission. The incumbent provides strategic support, guidance, and man...

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