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Working Student Customer Support (f/m/d)

7NXT GmbH • Berlin • published 2026-11-13 18:59:17.393779

Description

Working Student Customer Support (f/m/d)The essentialsTeam: Customer SupportLocation: BerlinStart date: As soon as possibleWorking hours: 20 hrs/ weekSalary band: Shared before your first interviewWorking language: German (excellent written and spoken required); English (internal company language)Your impactAs Working Student Customer Support (f/m/d) at Gymondo, you’ll become part of a dedicated team and gain real insight into customer support at a growing digital health company. You’ll be close to our users and help shape their experience with Gymondo — one of the leading digital fitness platforms in the German-speaking market and part of the 7NXT Health Group.What you’ll driveYou are the first point of contact for our customers — and you don’t just react, you genuinely helpYou handle incoming inquiries and escalate complex cases to the senior team in a targeted wayYou document customer interactions carefully in our CRM and ticketing systemsYou actively contribute customer feedback to the teamYou consistently think from the customer’s perspective and work towards real solutionsYou communicate clearly and empathetically, even in high-volume situationsWhat defines youMust-haveOffici...

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