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Assistant General Manager

STONEY CREEK HOSPITALITY • East Peoria, IL, US • published 2026-10-09 03:03:30.874616

Description

**ACCOUNTABILITY** The Assistant General Manager ensures guest satisfaction, property upkeep, and staff support according to Stoney Creek Hotel \& Conference Center's standards set by the General Manager. They oversee all operations, including front desk, housekeeping, sales, maintenance, and the conference center. This role demands specialized expertise, technical problem\-solving, and a commitment to integrity, quality, and precision while adhering to established standards and systems. **REPORTS TO AND IS SERVED BY:** General Manager **FLSA Designation:** Exempt **WHAT TO EXPECT** Guest Satisfaction: Assist in achieving high levels of guest satisfaction by addressing guest concerns, ensuring prompt resolution of issues, and maintaining a welcoming and hospitable atmosphere. Operational Supervision: Provide supervision and support to various hotel departments, including the front desk, housekeeping, sales, maintenance, and conference center. Ensure that each department operates effectively and efficiently. Standards Adherence: Work closely with the General Manager to ensure that the hotel maintains and exceeds the quality and service standards set by the brand and the property. Mo...

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