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Parts Coordinator

Babette's Furniture & Home • Leesburg, FL, US • published 2026-10-08 21:03:19.989656

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Description

**OVERVIEW** The Parts Coordinator serves as the central point of contact for managing furniture parts, service orders, and repair logistics. This role requires strong attention to detail, effective communication, and the ability to prioritize and manage multiple tasks in a fast\-paced warehouse and office environment. **KEY RESPONSIBILITIES** **Correspondence \& Prioritization** * Review daily emails and voicemails to identify urgent, same\-day service needs * Prioritize tasks to ensure timely response and resolution of service issues **Parts Management \& Ordering** * Research and order parts through ERP, ensuring accuracy of all product details (SKU, serial number, etc.) * Communicate with manufacturers regarding part availability, warranties, and estimated timelines * Resolve incorrect shipments by reordering parts and documenting discrepancies with photos **Service Coordination** * Process Reports to identify merchandise requiring service or missing parts * Create and manage “In Shop” and “In Home” service orders for warehouse inventory and customer\-owned goods * Maintain a target turnaround time of 10 days for customer\-owned goods repairs **Reporting \& Documentation** * Re...


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