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Customer Service Intake Specialist

Qualfon • Casselberry, FL, US • published 2026-09-25 15:51:32.251211

Description

Overview: At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation \- as individuals and as members of society \- by creating an ever\-growing number of job opportunities as we strive to become the partner of choice for our clients Responsibilities: We are seeking a customer\-focused representative to support a pediatric nutrition reimbursement program by assisting families and healthcare providers with insurance navigation and coverage questions. This role manages cases through a multi\-step, end\-to\-end workflow, ensuring all consent, documentation, and compliance requirements are met. Working collaboratively across teams, the representative helps move cases forward efficiently while delivering accurate, timely, and high\-quality support. **Why You Will Love Working Here:*** Meaningful work that genuinely helps people. * Consistent weekday schedule – no weekends required! * A supportive team that prioritizes empathy and excellence. * Opportunities for growth ...

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