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Front Desk/Night Auditor

Tru by Hilton • Clarksville, TN, US • published 2026-10-15 02:18:08.113055

Description

•Greet guest in a warm, friendly manner •Follow and comply with all hotel rules, employment policies, and guest service standards •Process, check in, and check out guests in a timely manner •Handle cash and credit card transactions •Resolve guest issues/work well under pressure •Report front desk supply shortages to management/replenish Eat N Sip market items •Answer the telephone according to hotel standards, make and confirm reservations * •Have the ability to communicate effectively with other departments •Answer inquires pertaining to service, shopping, dining, entertainment, and travel directions Perform the night audit process according to hotel policy Prepare breakfast for the morning •Thank guests at check out and make sure they are satisfied before they leave the premises •Perform any other job related duties assigned by General Manager or Front Desk Manager Qualifications •High school diploma or GED equivalent •Must be available to work nights, weekends, and holidays •Excellent communication skills, both written and verbal •Display good customer service skills and take initiative to greet guest in a friendly manner •Ability to handle multiple tasks at once •Maintain a cle...

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