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Salesforce Marketing Cloud Engineer

Entergy • New Orleans, LA, US • published 2026-10-01 21:59:21.685815

Description

**PS Job Title:** Cloud Engineer, Sr Lead **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary/Purpose** The Salesforce Marketing Cloud Engineer, Senior Lead designs, develops, and maintains marketing automation solutions in support of utility customer communications and regulatory commitments. This role partners with all teams within the Integrated Customer Organization, corporate communications, energy efficiency, regulatory strategy and utility operating companies to deliver accurate, timely, and personalized outreach across all customer segments. The engineer contributes to the reliability and performance of the marketing technology stack, enabling compliant communications across multiple campaigns and initiatives. **Job Duties/Responsibilities** **Platform Development \& Administration** * Develop and maintain Salesforce Marketing Cloud solutions including Journey Builder, Email Studio, Automation Studio, MobileConnect, and Audience Builder * Design and manage data extensions, segmentation logic, and contact data models aligned to utility customer hierarchies (residential, SMB, C\&I, key accounts) * Build dynamic, personalized email and SMS ...

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