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Inside Sales Rep

EMSER TILE • Pineville, NC, US • published 2026-10-03 09:13:43.193944

Description

**Key Responsibilities** * Drive all contractor business in branch * Uphold proper Branch customer service standards, including greeting customers, answering phones promptly, and maintaining a friendly and service\-oriented environment * Provide accurate and expert information; be responsive to the concerns of all Branch customers, including those under the account base of other sales personnel * Customer facing service and is the first point\-of\-contact between the client and Emser * Have extensive product knowledge and overview * Understand and be able to explain Emsers brand identity, competitive differentiation, and product philosophy * Assist customers at the counter alongside the Customer Support Representative * Manage account selling activities by organizing account base into categories by prioritizing account activities by imminent sales potential * Develop and implement plans for longer term sales cycles * Partner with Management through weekly sales meetings to identify goals and to determine an effective balance of account management activities. * Participate in sample design and creation when needed * Provide samples to trade accounts, referrals and walk\-in clientele...

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