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Vehicle Operations Support Specialist II

Cox Automotive • Euless, TX, US • published 2026-10-08 03:03:36.744073

Description

This position oversees vehicle reconditioning, including wholesale and retail, through the reconditioning market center. The Vehicle Operations Support Specialist monitors and communicates all reconditioning activities, manages client expectations, and verifies that required information, paperwork, and data entry are accurate. **Job Responsibilities:** * Perform various clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients' SLAs * Maintain client account agreements, vehicle files, records of the completion of reconditioning work, and other required information. * Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed. * Analyze and manage clients' reports and vehicle throughput via daily report/query capabilities. * Perform data entry and verify that customer vehicle information is accurately recorded in the system. * Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Receive vehicle and registration information from clients interested in reconditioning services. * Enter all pertinent information into softwar...

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