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Operations Supervisor - Ocean

Forward Air • Euless, TX, US • published 2026-10-07 21:03:27.410834

Description

The **Operations Supervisor – Ocean Freight** is responsible for leading daily ocean import and export operations to ensure compliant, efficient, and cost‑effective international freight movement. They supervise a team of ocean freight forwarding professionals while serving as a subject matter expert across FCL and LCL shipments, carrier coordination, documentation, and import/export customs processes. They partner closely with internal teams, steamship lines, customs brokers, drayage providers, and overseas offices to maintain high service levels. They play a key role in managing operational performance, meeting customer SLAs, and resolving complex shipment issues. This hands\-on leader brings strong background in international ocean freight operations, and a continuous improvement mindset. **Responsibilities** * Supervise day‑to‑day ocean import and export operations, ensuring compliance with international trade regulations and company SOPs. * Lead, coach, and develop a team of ocean freight coordinators, fostering accuracy, accountability, and service excellence. * Oversee end‑to‑end ocean shipment execution, including booking, documentation, customs coordination, and final deli...

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