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Customer Service Specialist I

Pacific Clinics • Los Gatos, CA, US • published 2026-11-03 15:17:12.069873

Description

General Information: **Schedule:** Monday through Friday, from 830am to 5pm **Compensation We Offer*** The initial compensation for this position ranges from $23 to $28\.81 Per Hour, depending on experience, location and internal equity considerations. **Possible Additional Compensation** (may vary based on position eligibility) * Possible Bilingual Differentials: Up to 7\.5% for qualifying direct\-service roles; up to $80\.00/month flat fee for qualifying non\-direct service roles. **Benefits We Offer*** Benefits Eligibility starts on day ONE * We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE. * 401K Employer Match up to 4% * Competitive Time Off Plans *Must meet eligibility requirements based on employment status* Overview: The Customer Service Specialist is responsible for processing and completing internal and external referrals, acts as primary liaison between external agencies and internal agency departments and completes all required administrative paperwork and data entry for customer records. Coordinates all activities related to initial intake, level of care screening, insurance verification and payment coordination. ...

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