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Patient Services Specialist I - UHC 4th Floor Medicine Specialties (Galveston)

University of Texas Medical Branch • Galveston, TX, US • published 2026-10-17 08:22:26.581836

Description

**EDUCATION \& EXPERIENCE:** **Minimum Qualifications:** * Associate’s degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. **Preferred Qualifications:** * Previous experience in patient scheduling. * Previous experience working in a clinic or medical office front desk setting. **LICENSES, REGISTRATIONS OR CERTIFICATIONS:** **Required:** For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position. **JOB SUMMARY:** The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients. **ESSENTIAL JOB FUNCTIONS:** **Customer Service:** * Provides high level customer service in all interactions with internal and external customers. * Provides direct, professional, and kno...

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