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Manager, Warranty Inspection

YOKOHAMA TIRE • Groveport, OH, US • published 2026-09-29 14:55:37.631186

Description

Summary: The Warranty Inspection Manager oversees and enforces product warranty policy, processes, systems and documentation. This person supervises the tire claims inspection process and staff, and oversees customers on execution of the policy. Additionally, this position supervises staff in data entry, statistical analysis, information system development, and supports engineering in information system hardware and software development. Responsibilities: * Enforces warranty policy and documentation, manages the claim processing system. * Supervises staff responsible for data entry, inspection analysis and reporting. * Assists in providing early warning of developing product quality issues to the Technical, Manufacturing \& Quality Assurance staff in monthly quality review meetings. * Assures all aspects of claims database are secure, and data is valid and controlled only for appropriate use. * Interfaces with government and industry organizations and dealers for information exchange and inquiry. * Provides tire inspection methods and standards, claims inspector training, and equipment and facility maintenance. * Conducts routine claims cause and effect analysis, and instructs and ...

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