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General Manager

Posman Books • Nashville, TN, US • published 2026-10-11 09:03:30.611102

Description

Posman Books is seeking an enthusiastic and experienced General Manager to lead our new store in Nashville, TN. This is an exciting, front\-facing leadership opportunity for someone who thrives on customer interaction and brings positive energy to everything they do. As we prepare to open our doors, the General Manager will play a key role in the store’s launch, helping build and develop the team, prepare the space for opening, and establish the welcoming, engaging atmosphere that defines the Posman Books experience. Key Responsibilities Leadership \& Staff Management * Recruit, hire, train, and supervise all bookstore staff * Create employee schedules and manage staffing levels to ensure smooth operations * Conduct performance evaluations and provide ongoing coaching to support employee development * Foster a positive work environment that encourages teamwork and growth * Delegate tasks effectively and hold staff accountable Sales \& Customer Service * Ensure exceptional customer service standards are maintained at all times * Monitor sales performance and adjust tactics to drive results * Handle customer complaints and resolve issues professionally Inventory \& Merchandising * Mo...

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