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Assistant General Manager - SpringHill Suites Clearwater

SpringHill Suites • Clearwater, FL, US • published 2026-11-12 12:59:42.107646

Description

Under general direction of the General Manager, assists with managing all operations of the hotel. Primary functions are to assure optimum performance and continual improvement including but not limited to the following areas: guest service, employees, sales/marketing, property appearance, and profit/financial control. This position manages the hotel in the absence of the General Manager and will coordinate, direct and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining corporate and brand standards. **Duties and Responsibilities:** * Supervise staff \& supervisors during AGMs shift. * Help manage each department, making sure to check house counts \& business in order to schedule properly. * Specific focus on assisting Front Office Supervisor with training, service issues, and staffing. * Train staff to maintain Hulsing Hotels and brand standards and update them with any new standards or policies. * Maintain a high level of customer service for guests. * Uses best efforts to maintain guest satisfaction scores above brand average or higher by providing excellent customer service. * Help take care of all guest c...

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