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Night Auditor/Front Desk Clerk

Country Inns & Suites-King George, VA • King George, VA, US • published 2026-10-23 20:05:56.713240

Description

Responsibilities: \- Greet and welcome guests in a friendly and professional manner \- Check\-in and check\-out guests, ensuring accuracy of information \- Answer phone calls and respond to guest inquiries \- Provide information about hotel facilities, services, and local attractions \- Handle guest requests and complaints promptly and efficiently \- Process payments and maintain accurate records \- Perform night audit duties as needed \- Maintain a clean and organized front desk/lobby common area Skills: \- Excellent customer service skills with a friendly and approachable demeanor \- Strong communication skills, both verbal and written \- Proficiency in multiple languages is a plus \- Knowledge of hotel management systems and phone systems \- Attention to detail and ability to multitask in a fast\-paced environment \- Ability to handle difficult situations with professionalism and composure \- Strong problem\-solving skills and ability to think on your feet Note: This job description is not intended to be all\-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Pay: $14\.25 \- $14\.50 per hour Benefits: * Employee discou...

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