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Office Operations Manager

ServiceMaster NCR • Alexandria, VA, US • published 2026-10-13 14:27:05.577196

Description

**ABOUT SERVICEMASTER NCR** ServiceMaster NCR has been a trusted leader in disaster response and restoration services in the Washington, DC metro area for nearly 40 years. We specialize in water damage restoration, mold remediation, fire cleaning, hoarding and biohazard cleanup, and reconstruction services across Northern Virginia, Maryland, and Washington, DC. Our team of dedicated professionals is committed to helping families and businesses recover quickly, safely, and with care. **POSITION SUMMARY** The Office Operations Manager oversees all of ServiceMaster NCR's office operations. This role manages the Service Coordinator team and the various vendors and systems that keep our office running smoothly. As department manager, you are responsible for making sure coordinators have the tools, support, and direction they need to do their best work. As the team's dedicated leader, you'll hire, develop, coach, and review team members, set consistent service standards, and cross\-train the team so every customer\-facing task can be covered by more than one person. As office manager, you are responsible for coordinating solutions between our office vendors and employees. This includes c...

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