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Mgr, Onboarding

Sinch • US • published 2026-09-30 01:58:36.408101

Description

ABOUT SINCH Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI\-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Position Summary The Onboarding Manager role is responsible for leading a high\-performing team of Voice Onboarding Specialists. This role oversees the end\-to\-end onboarding and implementation of customer orders, trunking setups, network grooms, and specialized voice migrations, ensuring seamless delivery against strict revenue timelines. The ideal candidate will combine strong people\-leadership skills with deep technical expertise in telecommunications (including VOIP, SIP trunk groups, TDM/IP routing...

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