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Night Auditor/Front Desk

Ramada Enid • Enid, OK, US • published 2026-11-02 15:17:13.605566

Description

**Job Purpose:** Responds in a professional and courteous manner to arriving, departing and in\-house guests by providing accurate and timely information and services. Responds to telephone and in\-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. * Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. * Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests * Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. * Promptly respond to and resolve guest complaints * Answer telephone promptly and properly being polite, courteous, and friendly * Be friendly, thorough, accurate and efficient in taking reservations * Be friendly, thorough, accurate and efficient in performing Check\...

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