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Card Services Specialist I

Lake Michigan Credit Union • Grand Rapids, MI, US • published 2026-10-08 03:03:36.698699

Description

**General Information** Primary Location: Grand Rapids, MI (5537 Glenwood) Employee Status: Full\-Time Workplace Type: Fully On\-Site **Who we are:** At LMCU, you'll find more than just a job \- discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. **About this position:** The Card Services Specialist I provides support to members and employees regarding debit, credit, and ATM card services. This role requires an understanding of credit union products, services, including processing card maintenance requests, issuing, renewing, replacing, and blocking cards, assisting with account and card\-related inquiries, and reviewing account activity for potential fraud. This position requires strong communication, problem\-solving, and organizational skills, along with the ability to manage multiple tasks while maintaining accuracy and delivering exceptional member service. The Card Services Specialist I plays an important role in protecting member accounts and ensuring a positive card services experience. **What you’ll do:** * Ass...

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