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Email Marketing Lead, Principal Associate

Capital One • Chicago, IL, US • published 2026-10-02 09:58:52.552201

Description

Email Marketing Lead, Principal Associate If you’re a ‘builder’, consider yourself highly organized (yet scrappy at heart), and love getting inside the mind of your customer, look no further. We’re looking for an end\-to\-end customer relationship management (CRM) marketer (with a focus on email marketing) who will be part of our expansion to digital channels. You’ll play a critical role in not only owning this channel, but also building the system from the ground up. You’ll own standing up the email service provider (ESP) instance, collaborating with engineering, compliance, IT, and more to build our email marketing infrastructure, and then be the end\-to\-end orchestrator of what we hope is a robust CRM program to our critical audience of US and Canada merchants. We’re looking for both a proven track record in owning an email and/or CRM program, as well as someone who ‘leans into’ data instead of away: you look for conversion metrics, NOT just vanity metrics of opens and clicks. You’ve been known to be dangerous enough with SQL or HTML (you know who you are). That said, at a baseline you are a marketer and haven’t forgotten your basic marketing skills (copywriting, eye for design...

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