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Assistant General Manager

Dunkin' • Saint Johns, FL, US • published 2026-10-23 14:05:16.917971

Description

**Primary Purpose:** Assists the Restaurant Manager in managing the day\-to\-day operations of a Dunkin Donut restaurant. Ensuring product quality, team member development, Guest satisfaction, restaurant profitability, and assimilation into the culture of “People First”. **Essential Duties:** * Has primary responsibility for all the following: * Successfully manages restaurant when Restaurant Manager is not in the store. Professionally communicates with Restaurant Manager all information relative to the operations of the shop. * Ensures compliance of Dunkin Brands operational standards, Dunkin Brands uniform and appearance standards, company policies, and federal/state/local laws and ordinances. Including but not limited to: 6 steps of service standards, Redbook compliance, Product levels, Master sanitation schedules, Self\-assessments, and State and Federal Labor laws, etc. * Ensures all cash is maintained at specified levels. Manages cash controls to ensure over/shorts are kept at a minimum. * Maintains Serve Safe Certification. Familiar with back office systems, CML donut ordering system, NDCP Stock ordering system, current onboarding system, and The Center. * Improves Guest ser...

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