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Delivery Dispatcher / Office Administrator

None • Concord, NC, US • published 2026-10-04 13:41:37.605584

Description

RHTD Logistics LLC is hiring a Dispatcher / Administrative Coordinator to run daily route dispatch for our network of independent owner\-operators and keep the back office running. At a glance **Company:** RHTD Logistics LLC — last\-mile delivery for a major national retailer **Location:** Concord / Charlotte, NC area **Reports to:** Operations Manager **Type:** Full\-time, W\-2 employee, 1099 **Pay: $18–22/hr DOE, non\-exempt (overtime eligible)** **Responsibilities:** **Dispatch and daily operations** * Assign daily routes to owner\-operators by route city and store number; confirm coverage the night before and morning of. * Monitor routes in real time; handle call\-outs, late starts, vehicle breakdowns and reassignments. * Track route completion, delivery exceptions, returns and reattempts; escalate service issues to the broker and client. * Serve as first point of contact for contractors on the road via phone and text. * Log and escalate accidents, injuries, dog bites, theft and customer confrontations per company incident procedures. **Contractor management** * Recruit and screen owner\-operators with cargo vans; schedule interviews and ride\-alongs. * Run onboarding: contract...

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