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Card Services Fraud and Disputes Specialist - Full Time

1ST MIDAMERICA CREDIT • Bethalto, IL, US • published 2026-10-01 09:58:24.937358

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Description

**Job Title:** Card Services Fraud and Disputes Specialist **Status:** Full Time **Location:** Bethalto, IL **Salary:** $20\.67 \- $23\.00 **Benefit Information:** https://www.1stmidamerica.org/docs/default\-source/pdfs/benefits\-summary\-at\-a\-glance\-2026\.pdf **About Us:** 1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member\-oriented individuals to join our team as a Card Services Fraud and Disputes Specialist. **Job Summary:** We are seeking a Card Services Fraud and Disputes Specialist to provide full member service to protect the Members and the Credit Union from unauthorized credit and debit card transactions, billing errors, and fraudulent claims. **Key Responsibilities:** * Investigates and assists members and staff with fraud and dispute claims, processes charge backs, and issues provisional credit. * Answers all questions and resolves problems that are within their authority to resolve. * Maintains member ...


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