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10169 Customer Service Specialist PT

Henderson District Public Libraries • Henderson, NV, US • published 2026-11-10 12:59:10.265946

Description

**JOB SUMMARY** Performs a variety of clerical and technical work that supports the delivery of library services. Works independently, and as part of a team, using established procedures. **SUPERVISION RECEIVED AND EXERCISED** * Receives direct supervision from Customer Service Coordinator and higher\-level supervisory positions. * May exercise functional and technical supervision over volunteers in the absence of higher\-level supervisory positions. **ESSENTIAL AND MARGINAL FUNCTIONS** * Essential and marginal functions and responsibilities may include, but are not limited to the following: **Essential Functions:** * Provides excellent library customer service by assisting with circulation, ready reference, readers’ advisory, library downloadable content, computer assistance, and general library service and information questions. * Works at public services desks as assigned; assists customers in locating materials and sources of information; instructs customers in library usage. * Instructs and assists library users in use of technology, devices, electronic resources and other library materials and computer programs; troubleshoots and maintains various pieces of equipment; monitor...

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