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Lead Customer Service Specialist

Holmen Cheese LLC • Holmen, WI, US • published 2026-09-26 09:51:26.190702

Description

Description: The Lead Customer Service Specialist will play an essential role in ensuring our external customers have a positive experience with Holmen Cheese. This role will encompass responsibilities that impact multiple departments daily. The person in this role will over see the department and ensure accuracy of sales order entries, customer satisfaction, timeliness, and thoroughness of all aspects of the customer experience. Good computer skills are a must for the person in this role, particularly experience with Microsoft Excel, ERP programs, and outlook. **This is not a 100% sit behind a desk job. It will require trips to the warehouse and helping prepare samples up to 50lbs for shipment.** Requirements: **Requirements** We are looking for a team member who can join a dynamic team and contribute right away. To be successful in this role the team member will have good computer skills, exceptional customer service skills, critical thinking, mult\-tasking and problem\-solving skills. In this role the team member will need to be able to think on their feet when dealing with customers both internal and external. In addition, this team member will be required to interact out in th...

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