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Information Technology Specialist, IT Department - Support Services Center

Shreve Memorial Library • Shreveport, LA, US • published 2026-09-29 02:55:16.034017

Description

**SUMMARY** Under the supervision of the Area Manager of Information Technology, an Information Technology Specialist is responsible for a variety of complex operations as well as coordination duties; including troubleshooting, onsite and remote support; computer systems, servers, software, configuration and maintenance of all IT\-related equipment and processes. Performs related and other work as required. **REQUIREMENTS** **Training and Experience** * High school diploma or equivalent. * Successful completion of an Associate’s degree in computer science or information technology from an accredited university or college **OR** 3 years of paid directly related experience may substitute for the certification/college coursework requirement. **Preferred Training and Experience** * Experience with troubleshooting printers, copiers, coin\\bill vending devices for copiers; * Experience installing, troubleshooting, diagnosing, and repairing desktop and laptop computer hardware; * Working knowledge of networking and basic troubleshooting of networking devices (such as switches and wireless access points); * Experience configuring and managing users within Active Directory. * Experience ins...

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