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Customer Logistics Coordinator

FTTDC - Ohio Logistics • Ottawa, OH, US • published 2026-10-14 08:32:16.632579

Description

**Position Summary:** The Customer Logistics Coordinator serves as a critical link between customers, carriers, and warehouse operations to ensure the efficient movement of products throughout the supply chain. This role is responsible for coordinating shipments, scheduling pickups and deliveries, managing inventory transactions, processing customer orders, and providing exceptional customer service. The coordinator works closely with internal teams and transportation partners to maintain accurate records, resolve issues proactively, and ensure customer requirements are met with a high level of accuracy, responsiveness, and professionalism. **Reports To:** Lead Logistics Customer Service Representative **Essential Duties and Responsibilities** * Coordinate inbound and outbound shipments to ensure customer requirements and service expectations are met. * Schedule pickups, deliveries, and carrier appointments while maintaining timely communication with transportation providers. * Enter and maintain accurate order, inventory, and shipment information within the Warehouse Management System (WMS) and customer\-specific systems. * Monitor shipment progress and proactively communicate del...

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