All jobs → Partner boards

Software Engineer - Customer Solutions

None • Hood River, OR, US • published 2026-10-14 02:23:50.151902

Description

**Job Title:** Software Engineer – Customer Solutions **Department:** Support Engineering **Reports To:** Technical Support Supervisor **FLSA Status:** Exempt, Salary, Full\-Time **Shift:**Standard Day Shift, Monday \- Friday **Supervisory Level:** None **Job Description:** The Software Engineer – Customer Solutions solves complex customer problems and adapts customer solutions to ensure Sightline products work successfully within their applications. As an engineer within Support, this role investigates issues across software, customer code, APIs, cameras and imaging systems, algorithms, integrations, and development environments. Responsibilities include working directly with customers and partnering with Support, Product, and Engineering departments to resolve customer issues. When resolution requires new features or fixes within the core product codebase, this role provides clear, technically complete findings to the Engineering team responsible. **Core Responsibilities** *Customer Integration \& Technical Support* * Investigate and resolve complex customer issues involving software configuration, customer code, APIs, cameras or sensors, video pipelines, algorithm configuration,...

Get jobs like this daily in Telegram: @careeri_bot