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Manager - Compliance
None • Baton Rouge, LA, US • published 2026-10-23 14:05:16.920218
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**Principal Duties and Responsibilities:** * Build guest and team member positive relations * Participates and conducts departmental meetings. * Ensure consistent high\-quality service to all our team members and guests. * Set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests. * Assists and advises Company personnel, as necessary, to assure the successful compliance of internal controls and standard operating procedures. * Develop, implement, and maintain internal controls, standard operating procedures and regulation for state and federal agencies. * Correspond and communicate with state regulators. * Review regulatory and compliance activities as well as perform audit follow ups. * Provide advice, assistance and follow\-up on company policies, procedures, and documentation. * Assists and advises Company personnel, as necessary, to assure the successful compliance of internal controls and standard operating procedures. * Track and complete all government reporting. * Manage escalated guest service issues appropriately and discreetly. * Have knowledge of guest alcohol limitations and company poli...
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