All jobs → Partner boards

Bilingual Medical Receptionist/Customer Service Specialist

Smart Apply Test Company • Parkland, FL, US • published 2026-09-26 15:51:07.610348

Description

Overview The Customer Service Specialist is the first point of contact for patients and other patrons arriving at the medical centers. This position assists with patient check\-in, check\-out, answering phones and entails the following duties \& responsibilities: **Key Duties \& Responsibilities:** Deliver excellent patient service. Answer telephone promptly and direct calls accordingly. Ability to retrieve phone messages and transfer calls as necessary. Verify patient insurance. Ability to retrieve all correspondence from all mailboxes and distribute accordingly. Ability to prioritize the centers business needs and flexibility to assist other areas as needed. Responsible for scheduling appointments, checking\-in/out patients, and obtaining accurate patient information. Greet patients and visitors in a courteous/professional manner. Notify appropriate personnel of visitor arrival and directs visitor to correct area. Perform clerical functions. Maintain/update directory of all employees in the center. Notify the transportation dispatcher when patients are ready for pick up. Maintain professional conduct and appearance at all times. Ensure waiting and reception areas are kept clean a...

Get jobs like this daily in Telegram: @careeri_bot