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Program Manager

Emerald Technologies • Brea, CA, US • published 2026-10-10 09:03:13.328948

Description

Emerald Technologies has an exciting opportunity for a goal\-oriented Program Manager (PM) to join its Brea, CA team! The Program Manager is a strategic project\-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer satisfaction, tactical business execution, and commercial and contract management for assignments that include smaller to mid\-size customers. At Emerald Technologies each employee has a significant role in building innovative products for various industries. Come and work in a supportive, fun team atmosphere where the work is meaningful, and careers have no limits! **Responsibilities of the Program Manager:** * **Relationship Management:** + Understands Emerald offerings and directs the customer appropriately towards additional or alternative Emerald services. + Works with site Lead PM to provide revenue forecasting by account. * **Customer Experience \& Satisfaction:** + Responsible for Customer Satisfaction (On\-time Delivery, Quality, Communication) + Provide verbal and written communication to customers to ensure expectations are met. * **Tactical Business Execution:** + Se...

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